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Patient Support Representative

Company: VirtualVocations
Location: Saginaw
Posted on: October 8, 2024

Job Description:

A company is looking for a Patient Support Representative who will advocate for patients and enhance their healthcare experience.



Key Responsibilities:

Answer inbound calls and address patient questions while routing calls to appropriate departments
Make outbound calls for appointment scheduling and other call campaigns
Maintain patient confidentiality and adhere to HIPAA standards


Required Qualifications:

At least 2 years of experience in a customer service role within a healthcare setting
Strong computer skills and basic knowledge of G-Suite (e.g., Google Docs)
Ability to handle multiple tasks simultaneously
US work authorization

Keywords: VirtualVocations, Kentwood , Patient Support Representative, Other , Saginaw, Michigan

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