Client Experience Advocate
Company: VirtualVocations
Location: Saginaw
Posted on: October 16, 2024
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Job Description:
A company is looking for a Client Experience Advocate to deliver
exceptional customer service and resolve client inquiries.
Key Responsibilities:
Serve as the primary point of contact for client inquiries via
email and phone
Document and categorize client inquiries in the system using
appropriate task codes
Track inquiries to ensure Service Level Agreements (SLAs) are met
or exceeded
Required Qualifications:
2+ years of industry experience in client services, preferably in
title or real estate
Proficient in Microsoft Office Suite and Outlook; experience with
tracking and CRM systems a plus
Ability to multitask and prioritize in a fast-paced environment
Strong organizational skills
Ability to work collaboratively and accept supervision
Keywords: VirtualVocations, Kentwood , Client Experience Advocate, Other , Saginaw, Michigan
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